03 — Customer Care
7-day warranty settlement policy
At BQI Electric, trust is built through every product we deliver and every promise we keep. We provide dependable after-sales support, transparent warranty assistance, and timely service that our customers and dealers can rely on.
Pure electric / BQI 03Focused commitment
Eligible claims resolved within seven working days
Quick support. Transparent process. Reliable commitment.
Every warranty claim is handled with speed, clarity, and responsibility. Our dedicated support team ensures prompt assistance, while our transparent claim process keeps you informed at every stage. Eligible warranty cases are resolved within seven working days from the date we receive the defective part and all required claim documents.